Satisfaction Guarantee


Last updated 11/7/2023

We are committed to having our customers be 100% satisfied with their order. Products may be returned for a refund within 2 weeks of receipt, when returned in accordance with our Return Policy set forth below.


All returns must be authorized by B&E Sportswear and require a written authorization issued by us. Contact our office at 610-328-9266 or email when you have a return request. Undecorated items must be returned in their original condition, including all tags, packaging and accessories (if applicable). Shipping charges will not be refunded unless the merchandise is damaged, defective or was shipped incorrectly. Items will be subject to return shipping charges and may also be subject to a restocking fee of up to 25%.

Custom orders (including items from Online Stores that are already decorated) may NOT be returned or exchanged unless the merchandise is defective, or we made an error when fulfilling the order.


If you decide to change a custom order after you have approved the Quote and/or Artwork, please call us immediately. We will do everything we can to cancel orders already placed with a supplier. If however, the supplier has already processed the order or we have already received the goods, there will be a restocking fee of up to $25% to return the goods. Customers should also expect this type of situation to result in a delay in their order being completed on time. Please be certain of your ordering needs prior to approving any Quotes and/or Artwork.


We make every effort to provide you with the exact products you ordered. However, there may be times when suppliers have backordered or discontinued products that we are not able to obtain in a timely manner. When these situations arise, we will contact you about substituting a similar item of equal or better quality and value.

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